Hello all and welcome!
What can we say about 2020, certainly little good, right? Well perhaps not completely true, at least not for Industrial Energy Services and not for me, David Fetter, the President of Industrial Energy Services, Inc. As a specialized lighting contractor servicing large swaths of the country, my company and employees have been fortunate to serve many clients with an essential status, which has permitted our livelihood and purpose to sustain.
Despite the challenges presented this year I am exceedingly proud to be a Founder and President of Industrial Energy Services, Inc. and am steadfast that I serve with an accomplished team which is unparalleled in its ability and desire to deliver exceptional results for our clients.
Since the founding of the company in 2005, Bill Wunnenberg and I have fostered these basics to derive success.
- Don’t Boast, Don’t Brag, Just Do.
- Know - Be an expert at everything in our field and always share our vast knowledgebase with clients.
- No Mistakes - Despite the unforeseen, never surprise your clients and never charge them for your mistakes when they happen.
- Be Loyal to your customers and your employees.
- Invest in the future to make sure you have one!
Having been in business since 2005 and having completed projects at more than 10,000 locations throughout the country, I can say that we have few peers.
Recently, we have embarked on a path to broaden the appeal of the company, resulting from the company’s digital presence. To ensure that all employees evoke the greatest benefit for our future clients, I developed a Q & A to ease their response and ensure it was more heartfelt. Initially I thought this was a simple task if not simply synonymous with their job. Oh contraire, I was wrong! To encourage them forward I am providing my response to the questions posed.
Role and Identity- “My name is David Fetter and I am the President of IES”
Brief Bio- Kirby Salesman, Movie Projectionist, Lighting Salesman, Navy EM, Lighting Efficiency Design, Sales and Product Development (27 years), Father, Grandfather.
Description of responsibilities and deeper explanation of how your role interacts with the customer and how you influence success and client satisfaction - President (Boss). Bottom Line, if we screw up, I need to fix it and pay for it, so I do my best to make sure that doesn’t happen. I continually work behind the scenes to ensure that our management team and field leaders are consistently delivering results to the high standards that we demand for our clients. I also work with our HR and travel team to ensure that our field staff are getting the tools and support that they need to do their job well and in a safe manner. The best way to maintain schedules and good client relations is to have a well-trained team which enjoys their job representing us.
What do you enjoy most in your role?
- Being the “Go To’ for the client and making sure that they are getting more than they thought.
- Setting a standard for future leaders and employees.
- Developing product and execution strategies for difficult projects.
What sets IES apart from other Companies in our market?
- Owners, Employees, History, Experience
Fifteen years is a long time and not something to be diminished, forgotten, or lost. Both Bill and I have deep roots in this industry and leverage decades of experience in being prime contractors for the lighting industry. Through the fulfillment of our promises to our clients and continuing to perfect the basics of what makes us successful, I am certain that IES will be here for another fifteen.
We welcome your job: small, large, or impossible. We will make your experience a journey you will not forget.